Term & Conditions

Introduction

Welcome to ‘thehero.in’. This website is owned and operated by ‘Sapan Jhaveri’ (“we,” “our,” or “us”). By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms & Conditions.

Business Details

  • Proprietor: Sapan Sanat Jhaveri
  • GSTIN: 24AARPJ7912M1Z7
  • IE Code: AARPJ7912M
  • Business Type: Designing

If you do not agree with these Terms & Conditions, please do not use this website.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

Products & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.
  • Product colors may vary slightly due to screen settings and photography.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

Orders

  • Placing an order does not guarantee acceptance of the order.
  • We reserve the right to refuse, cancel, or limit any order at our discretion.
  • An order may be cancelled if product availability, pricing, payment verification, or fraud concerns arise.

Payment

  • Payments must be completed through the payment methods made available on the website.
  • Orders will be processed only after successful payment confirmation.
  • We do not store complete payment card information on our servers.

Shipping & Delivery

  • Delivery timelines provided on the website are estimates only.
  • Delays caused by courier services, weather conditions, public holidays, or other unforeseen circumstances may occur.
  • Risk of loss and ownership of products pass to the customer upon delivery.

Returns, Refunds & Exchanges

  • Returns and exchanges are subject to our Return & Refund Policy.
  • Products must be returned in unused condition with original packaging and tags intact.
  • Refunds, where applicable, will be processed through the original payment method.

User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Interfere with website functionality or security.
  • Upload malicious code, viruses, or harmful content.

Intellectual Property

All content on this website, including logos, images, graphics, text, designs, and product content, is the property of ‘thehero.in’ or its licensors and is protected under applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through the website.

Third-Party Services

The website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts having jurisdiction over the proprietor’s principal place of business.

Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact details available on our website.