Introduction
This Privacy Policy explains how The Hero collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
Business Details
- Proprietor: Sapan Sanat Jhaveri
- GSTIN: 24AARPJ7912M1Z7
- IE Code: AARPJ7912M
- Business Type: Designing
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed through secure payment providers)
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Send order updates and transaction notifications
- Improve website performance and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
Cookies
We use cookies and similar technologies to:
- Remember user preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings; however, certain website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared with:
- Payment gateway providers
- Shipping and logistics partners
- Technology service providers
- Government or regulatory authorities when required by law
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Despite our efforts, no internet-based transmission or storage system can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Meet legal and tax requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where legally permitted
- Withdrawal of consent for certain processing activities
Marketing Communications
If you subscribe to our communications, we may send promotional emails, offers, and updates. You may opt out at any time by using the unsubscribe option provided in such communications.
Third-Party Services
Our website may use third-party tools, analytics services, payment gateways, and advertising platforms. These services may collect information in accordance with their own privacy policies.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting on this website.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.